1. Information we collect
We may collect information you provide directly, including your name, business name, email address, phone number, service interests, onboarding responses, appointment information, messages, support requests, and transaction details. We may also collect IP address, browser and device information, referring pages, pages viewed, approximate location, and interaction data through hosting, security, analytics, and advertising tools.
2. How we use information
- Respond to inquiries and provide requested services.
- Create and manage accounts, websites, campaigns, automations, appointments, and support.
- Process payments and administer recurring subscriptions.
- Send transactional, service, support, and legally permitted marketing communications.
- Protect the website, prevent fraud, troubleshoot issues, improve performance, and comply with law.
3. How we share information
We may share information with providers supporting hosting, payments, CRM, messaging, analytics, advertising, scheduling, website delivery, and customer support. We may also disclose information when required by law, to protect rights or safety, during a business transaction, or with your direction or consent. We do not sell personal information for money.
4. Payments
Payments are processed by Stripe or another disclosed payment processor. We generally do not store complete payment-card details when the processor handles them directly. The processor’s privacy terms govern its handling of payment information.
5. Cookies and tracking
We may use cookies and similar technologies for essential operation, security, analytics, attribution, and advertising. Where legally required, we will request consent or provide controls before using nonessential tracking technologies.
6. Communications
By submitting your contact information, you authorize us to respond about your inquiry and service. Marketing communications may be stopped using the unsubscribe method provided or by contacting support@syesystems.io. Message and data rates may apply where relevant.
7. Data retention
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.
8. Your privacy choices
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or information about how your personal data is used. Send requests to support@syesystems.io. We may need to verify your identity before completing a request.
9. Security
We use reasonable administrative, technical, and organizational safeguards. No system or transmission method is completely secure, so absolute security cannot be guaranteed.
10. Children’s privacy
The website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
11. International processing
Information may be processed in the United States and other countries where our providers operate. Those countries may have privacy rules different from those in your location.
12. Policy changes
We may update this Privacy Policy by posting a revised version and changing the effective date.
13. Contact
Privacy questions and requests may be sent to support@syesystems.io, called to +212 767 516 296, or mailed to Sye Editing Services LLC, 8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113, USA.